Indispensable to your business
Merchant Services
The payment stack of business.
Expanding your e-commerce business internationally presents significant growth opportunities, yet navigating cross-border sales can be complex, especially concerning payments, disputes, and international taxes. This is where a Merchant of Record is totally indispensable to YOUR business
Merchant of Records
What is a MoR
ELSO provides Merchant of Record (MoR) services, managing various aspects of international e-commerce transactions. This includes processing payments, ensuring compliance with sales tax and PCI standards, and handling refunds and chargebacks. ELSO enables businesses to focus on operations while managing global e-commerce logistics and compliance
How we make it simple
The Model
With ELSO as your MoR, we act as the legal seller of record in transactions between your e-commerce business and customers. We manage payment processing, appearing on customer credit card statements and handling payment-related inquiries and disputes.
Our setup streamlines authorization, settlement, and reconciliation processes, eliminating the need to set up new payment systems in each country.
Need some help with your Merchant Services?
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How you have a min charge?Absolutely not. Some business are only starting out and require very little help where are larger business are more complex. We tailor a package that works for you and YOUR business.
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Are all accountant trained to the same level?In short yes! All our accountants are fully qualified. Of course some have more experience than others, however, every staff member goes through our in house training, so every staff member deals with every client in the same way, following our proven processes.
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What type of accountancy do you provide?At ELSO we provide a clear and transparent bookkeeping services to our clients. Every client gets the same professional experience and is assigned an accountant to their business from Day 1.
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Is their any criteria for MoR?Absolutely not. Of course you need (and we would like) for you to have at least a few transactions completed during the life spam of your business. However we all need to start somewhere and sometimes that means from as little as 1 order a week. Generally speaking most of our clients have over 1,000+ transactions per week or more in cases.
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How technical do I need to be to work together?Actually not at all. We handle either your accounts or all your online transactions. So you get to focus on the business and we handle our end while your doing what you do best.
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Do you provide customer support for my customers?Yes, we offer dedicated customer support services to assist your customers with any payment-related issues. Our support team is available 24/7 to ensure that your customers receive timely and effective assistance, enhancing their overall experience with your business.
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How do I get started with your services?Getting started is easy! Simply contact our sales team to discuss your business needs and we'll guide you through the setup process. We'll work with you to integrate our solutions into your existing systems and ensure a seamless transition to our services
It's what we do
At ELSO, we offers businesses a simple alternative to building your own payments stack, so you can focus on your product or service and winning clients, versus focusing on how you get paid.
It's easy and your simply off loading your operational work to someone you can trust, while still holding full control. International payments, local taxes, compliance, the list goes on.
Take a look at this list and tell me why you would want this headache?
Its a LOT easier to work with an experienced partner that can grow with your business.
Currency conversion
handling conversion of payments made in foreign currencies by international customers
Disputes and refunds
handling payment reconciliation, refunds, and chargebacks
Sales taxes
calculating, filing and remitting sales taxes whereever your client is located
Local entity
establishing local entities to facilitate accounts, tax registration, payments
Merchant accounts
multiple merchant accounts in the countries where you have a substantial customer base
Payment processor fees
negotiating and managing all credit and debit card fees
It's Simple
They buy and you sell.
It's couldn't be more simple
We handle the chaos in the middle